Terms & Conditions
Service provider: The individual developer whose legal name is displayed as the seller on the GetFluentFast App Store listing. Business registration number: Not applicable—the provider is not registered as a company.
Terms & Conditions
Mobile application and AI-powered language-learning services
1. Agreement to these Terms
These Terms & Conditions (the “Terms”) form a legally binding agreement between you and the publisher identified in Section 22 (“we,” “us,” or “our”) governing your download, access to, and use of the GetFluentFast mobile application, websites, application programming interfaces, AI tutor, lessons, audio features, subscriptions, virtual items or usage credits, and related services (collectively, the “Service”).
By creating an account, purchasing access, or using the Service, you confirm that you have read and accept these Terms and our Privacy Policy. If you do not agree, do not use the Service. If you use the Service for an organization, you represent that you are authorized to bind that organization.
If mandatory law in your country gives you rights that cannot be waived, these Terms do not limit those rights. If there is a conflict, mandatory law controls only to the extent of the conflict.
2. Eligibility and accounts
You must be at least 13 years old and old enough to consent to an online service in your country. If you are under the age of legal majority, a parent or legal guardian must review and accept these Terms for you and supervise your use. The Service is not directed to children below the minimum lawful age, and such children must not create accounts.
You must provide accurate account information, keep login credentials confidential, and promptly notify us of suspected unauthorized access. You are responsible for activity carried out through your account unless applicable law provides otherwise. You may not sell, transfer, share, or rent an account, subscription, or usage entitlement.
3. The Service and AI tutor
GetFluentFast provides language-learning content and interactive features, including AI-generated conversations, corrections, exercises, translations, feedback, recommendations, speech transcription, and synthesized audio. The Service may use third-party technology providers, including OpenAI and speech, authentication, analytics, hosting, and payment providers, to process inputs and provide outputs.
AI output is probabilistic and may be inaccurate, incomplete, offensive, outdated, repetitive, or unsuitable. It may not reflect native usage, a particular dialect, or professional standards. You must use your own judgment and independently verify important information.
The Service is for education and practice only. It is not a substitute for a qualified teacher, translator, interpreter, doctor, lawyer, financial adviser, emergency service, or other professional. Do not rely on the Service for medical, legal, financial, safety-critical, immigration, employment, academic-certification, or emergency decisions.
4. Your content and sensitive information
“User Content” means text, speech, audio, prompts, profile information, files, feedback, or other material you submit to the Service. You retain any rights you have in User Content. You grant us a worldwide, non-exclusive, royalty-free license to host, reproduce, transmit, format, analyze, and otherwise process User Content only as reasonably necessary to operate, secure, maintain, improve, and provide the Service, enforce these Terms, and comply with law, as further explained in the Privacy Policy.
Do not submit sensitive, confidential, secret, or regulated information to the AI tutor or other interactive features. This includes passwords, authentication codes, API keys, private keys, payment-card details, bank information, government identifiers, exact private addresses, confidential business information, trade secrets, health records, legal case files, biometric data, or another person’s private information.
You are responsible for User Content and must have all necessary rights, notices, and consents to submit it. If you accidentally disclose sensitive information, stop submitting it, secure or rotate affected credentials where relevant, and contact us. We cannot guarantee that deletion requests will remove information from backups immediately or from systems controlled by independent third parties, subject always to applicable law and our Privacy Policy.
5. Acceptable use
You must use the Service lawfully, respectfully, and only for its intended personal learning purposes. You must not:
- submit, request, generate, encourage, or distribute unlawful, fraudulent, threatening, harassing, hateful, defamatory, sexually exploitative, or grossly abusive content;
- use the Service to bully, intimidate, stalk, shame, impersonate, exploit, or target another person or protected group;
- seek instructions that facilitate violence, self-harm, sexual abuse, exploitation of minors, trafficking, illegal drugs, weapons, malware, credential theft, fraud, or other serious wrongdoing;
- upload personal data about another person without a lawful basis and appropriate permission, or attempt to identify, profile, infer sensitive traits about, or surveil a person;
- infringe intellectual-property, privacy, publicity, confidentiality, contractual, or other rights;
- misrepresent AI output as verified fact, professional advice, human-authored work, or an official certification where that would mislead others;
- use the Service for high-impact automated decisions about employment, education admission, credit, housing, insurance, legal services, healthcare, or access to essential services;
- evade usage limits, safety systems, content filters, access controls, payment controls, geographic restrictions, or account restrictions;
- interfere with the Service or another user, including by flooding, denial-of-service activity, excessive automated requests, spam, or intentionally resource-intensive use; or
- use outputs or Service access in a manner that violates the terms or policies of an applicable third-party provider.
6. Security, hacking, reverse engineering, scraping, and lesson-data protection
The Service, including its lesson structures, curriculum, prompts, exercise banks, scenarios, text, audio, artwork, recommendation logic, metadata, compilations, software, APIs, and non-public datasets (“Service Content”), is protected by intellectual-property and other laws.
Except where applicable law expressly prohibits restriction, you must not:
- access or attempt to access accounts, systems, endpoints, databases, source code, administrative functions, or data without authorization;
- probe, scan, test, exploit, or bypass security, authentication, rate limits, paywalls, entitlement checks, technical protection measures, or usage controls;
- introduce malware, malicious code, hidden commands, prompt-injection attacks, data-exfiltration instructions, or content designed to manipulate or compromise an AI or connected system;
- reverse engineer, decompile, disassemble, decrypt, derive source code from, or create derivative software from any part of the Service, except to the limited extent this restriction is not permitted by law;
- use bots, spiders, crawlers, scrapers, headless clients, emulators, scripts, data-mining tools, automated agents, or similar means to access, query, copy, index, monitor, benchmark, or extract the Service or Service Content;
- systematically capture, download, reproduce, reconstruct, republish, sell, sublicense, build a dataset from, or create a competing product or model using lessons, prompts, answers, vocabulary sets, audio, conversations, or other Service Content;
- use the Service or Service Content to train, fine-tune, evaluate, benchmark, ground, or improve an AI or machine-learning system without our prior written permission;
- remove or alter copyright, trademark, watermark, provenance, access-control, or ownership notices; or
- help another person carry out any prohibited activity.
Good-faith security research is permitted only with our prior written authorization and within the scope and conditions we approve. If you discover a vulnerability, do not exploit it, access other users’ data, disrupt the Service, or publicly disclose it before we have had a reasonable opportunity to investigate and remediate it. Report it to the security contact in Section 22.
7. Ownership and limited license
We and our licensors own the Service and Service Content, including all associated intellectual-property rights. Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use the object-code version of the app on devices you own or control and to access Service Content for your personal, non-commercial language learning during the applicable access period.
No rights are granted by implication. Purchasing a subscription, lifetime product, or usage credit does not transfer ownership of the app, Service Content, underlying software, or any intellectual property.
8. Feedback
If you provide suggestions, ideas, or feedback, you grant us a worldwide, perpetual, irrevocable, royalty-free right to use and incorporate it without restriction or compensation, provided we do not publicly identify you as its source without permission.
9. Plans, subscriptions, lifetime access, and usage credits
The Service may offer free access, automatically renewing monthly or yearly subscriptions, a one-time “lifetime” product, and consumable or metered usage credits. Features, limits, prices, and availability are shown before purchase and may vary by country, platform, offer, or account.
Subscriptions renew automatically unless cancelled through the Apple Account or other store account used to purchase them. Apple may charge the applicable renewal price within the period stated in its terms. Deleting the app or your GetFluentFast account does not by itself cancel a subscription.
“Lifetime” means access to the eligible features of the Service for the commercial life of the Service under the purchasing account; it does not mean your lifetime, our company’s lifetime, or guaranteed perpetual availability. It does not include future products or services that are separately priced, third-party charges, or unlimited usage unless the purchase screen expressly says so. Mandatory consumer rights remain unaffected.
Usage credits, tokens, or similar units are licensed access entitlements, not money or property. They have no cash value, cannot be transferred or resold, and may be subject to reasonable technical limits or expiry disclosed at purchase. We may correct balances affected by error, fraud, chargeback, refund, or abuse.
10. Billing, cancellation, and refunds
App Store transactions are processed by Apple under your agreement with Apple. We do not receive or control your complete payment-card details and generally cannot approve, deny, or issue an Apple refund. Prices may include or exclude taxes as shown by Apple and may change for future billing periods as permitted by Apple and applicable law.
You can manage or cancel an Apple subscription in your Apple Account subscription settings. Cancellation stops future renewal but normally does not retroactively refund the current billing period; access generally continues until that period ends, subject to Apple’s rules.
To request a refund for an App Store purchase, use https://reportaproblem.apple.com or contact Apple Support. Refund eligibility and processing are determined by Apple under Apple’s terms and applicable law. If Apple grants a refund, reversal, or chargeback, we may remove the corresponding subscription, access, credits, or other entitlement.
Except where required by applicable law or expressly stated at purchase, fees are non-refundable, unused time or credits are not redeemable for cash, and we do not provide prorated refunds for partial periods, non-use, dissatisfaction with probabilistic AI output, loss of access caused by breach, or failure to cancel before renewal. Nothing in this section limits statutory cancellation, conformity, refund, or other consumer rights that cannot lawfully be excluded.
11. Trials and promotions
A trial or promotional offer may be subject to additional eligibility, duration, and conversion terms shown at enrollment. Unless cancelled before the deadline shown by Apple, a trial may convert to a paid subscription. We may limit one trial per person, account, payment method, household, or device and may withdraw or correct an offer where permitted by law.
12. Third-party services
The Service may depend on or link to third-party services, including Apple, OpenAI, RevenueCat, identity providers, cloud hosting, speech services, and analytics providers. Their services may be governed by separate terms and privacy notices. We are not responsible for third-party services outside our control, but this does not exclude responsibility that cannot lawfully be excluded. Availability of a third-party component may affect Service functionality.
13. Privacy, audio, and communications
Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal data, including account information, learning activity, prompts, conversation text, voice or audio data, device information, and purchase-entitlement data. Review it before using voice or AI features.
You consent to receive transactional service communications, such as security, account, purchase, and material Terms notices. Marketing messages, where used, are subject to applicable consent and opt-out requirements.
14. Moderation, investigation, and enforcement
We may use automated and human measures to detect abuse, enforce usage limits, protect users and systems, and investigate suspected violations, as permitted by law and described in our Privacy Policy. We are not obligated to monitor every interaction.
If we reasonably believe you have violated these Terms, created risk or legal exposure, failed to pay, used the Service fraudulently, or threatened the security or integrity of the Service, we may warn you, limit features, remove content, invalidate improperly obtained credits, suspend or terminate access, preserve relevant records, and report conduct to platform providers or authorities where appropriate and lawful. Urgent or serious threats may result in immediate action.
15. Service changes and availability
We may update, improve, limit, suspend, or discontinue features or the Service for operational, security, legal, commercial, or technical reasons. We do not guarantee uninterrupted, error-free, or permanent availability, or preservation of every lesson, conversation, output, setting, or learning record. Where required by law, we will provide notice and remedies for material adverse changes.
16. Suspension, termination, and account deletion
You may stop using the Service at any time and may request account deletion through available in-app controls or the contact in Section 22. Account deletion does not cancel a store subscription; you must cancel it separately through Apple.
Upon termination, your license ends and you must stop using the Service. Sections that by their nature should survive termination—including ownership, payment obligations, disclaimers, liability limits, indemnity, dispute terms, and enforcement rights—will survive. Data handling after termination is governed by the Privacy Policy and applicable law.
17. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE.
WE DO NOT WARRANT THAT THE SERVICE WILL BE SECURE, UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS; THAT CONTENT OR OUTPUT WILL BE ACCURATE, UNIQUE, APPROPRIATE, OR ACHIEVE A PARTICULAR LEARNING RESULT; OR THAT LOST CONTENT OR DATA CAN BE RECOVERED. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THESE TERMS MAY NOT APPLY TO YOU.
18. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, DATA, OR SERVICE INTERRUPTION, ARISING FROM OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) EUR 50.
These exclusions and limits do not apply to liability that cannot lawfully be excluded or limited, which may include liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, willful misconduct, or breach of non-waivable consumer rights.
19. Indemnity
To the extent permitted by law, if you use the Service for business purposes or act outside your personal consumer capacity, you will defend, indemnify, and hold harmless us and our affiliates, personnel, and licensors from third-party claims, damages, losses, liabilities, and reasonable costs arising from your User Content, unlawful use, infringement of another person’s rights, or material breach of these Terms. This section does not apply to the extent a claim was caused by us and does not reduce non-waivable consumer protections.
20. Governing law and disputes
These Terms are governed by the laws of the country in which the individual developer resides, without regard to conflict-of-law rules. Courts located in the courts having jurisdiction under applicable law will have non-exclusive jurisdiction, except that a consumer may bring a claim in any court available under mandatory consumer law and retains any mandatory protections of the country where the consumer habitually resides.
Before filing a claim, you and we agree to make a reasonable good-faith effort to resolve the dispute informally by written notice containing the account email, a description of the issue, and the requested resolution. This does not prevent either party from seeking urgent injunctive relief or using a small-claims procedure where available, and does not suspend any statutory limitation period unless applicable law says otherwise.
21. Apple App Store terms
If you obtained the app through Apple’s App Store, these Terms are between you and us, not Apple. We, not Apple, are solely responsible for the app and its content, maintenance, support, and any warranties not effectively disclaimed, subject to applicable law. Apple has no obligation to provide maintenance or support services.
Your license is limited to use of the app on Apple-branded products you own or control, as permitted by Apple’s Usage Rules, including use through Family Sharing or volume purchasing where applicable. If the app fails to conform to an applicable warranty, you may notify Apple and Apple may refund the app’s purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation.
We, not Apple, are responsible for addressing claims relating to the app, including product-liability, legal-compliance, and consumer-protection claims, and for the investigation, defense, settlement, and discharge of intellectual-property claims. You represent that you are not located in a country subject to a U.S. Government embargo or designated as supporting terrorism, and you are not listed on a U.S. Government prohibited or restricted parties list.
You must comply with applicable third-party agreement terms when using the app. Apple and its subsidiaries are third-party beneficiaries of this section and, upon your acceptance of these Terms, may enforce this section against you.
22. Publisher and contact details
Legal name: The individual developer identified as the App Store seller
Entity type and registration number: Not applicable — individual developer
Registered address: Contact details displayed on the App Store listing where required by law
General/support email: Use the support contact on the GetFluentFast App Store listing
Legal notices email: Use the support contact on the GetFluentFast App Store listing
Security reports: Use the support contact on the GetFluentFast App Store listing
Privacy Policy URL: https://getfluentfast-media.s3.eu-central-1.amazonaws.com/legal/privacy.html
Terms URL: https://getfluentfast-media.s3.eu-central-1.amazonaws.com/legal/terms.html
For purchase or refund issues involving an App Store transaction, contact Apple through https://reportaproblem.apple.com or Apple Support. Please do not send passwords, full payment-card numbers, private keys, or other highly sensitive information by email.
23. Changes to these Terms
We may update these Terms to reflect changes to the Service, law, security practices, or business operations. We will post the revised Terms and update the effective date. If a change materially affects your rights, we will provide additional notice or seek consent where required. Continued use after the effective date constitutes acceptance where permitted by law; otherwise, you may stop using the Service and cancel future renewals.
24. General terms
These Terms, the Privacy Policy, purchase disclosures, and any additional terms presented for a feature form the entire agreement concerning the Service. If a provision is unenforceable, it will be modified only as necessary or severed, and the remainder will continue in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them as part of a merger, reorganization, sale of assets, or by operation of law, subject to mandatory consumer law. Headings are for convenience only. The words “including” and “such as” are not limiting.